About Family Direct Services
Learn about the journey of Family Direct Services and our commitment to providing comprehensive caregiving services to seniors and individuals with special needs. Discover what sets us apart in home care services and how we ensure comfort, safety, and personalized care for our clients.
Home is the best place to heal, grow, and thrive.
We provide home care that adapts to your needs. Our services focus on safety, comfort, and dignity while giving families peace of mind. Every plan is built around the client—because no two lives are the same.
Our Services
F – Flexible Care Plans
Personalized support that adapts as needs change. Clients and families are always involved.
Your care, your way.
A – Assistance with Daily Living
Help with bathing, dressing, meals, medications, errands, and companionship—all at home.
Support for everyday independence.
M – Medication Reminders
On-time, safe medication support with reminders, organizing, and monitoring.
Stay on track, stay healthy.
I – In-Home Companionship
Meaningful activities and conversations to keep clients engaged and connected.
No one should feel alone.
L – Light Housekeeping
Basic chores, laundry, and tidying for a safe and comfortable home.
A cleaner space for better living.
Y – You-Centered Approach
Whole-person care that supports physical, emotional, and social well-being.
Care designed around you.
D – Dementia and Alzheimer’s Support
Compassionate routines and memory care that promote dignity and independence.
Specialized care with patience and respect.
I – Individualized Attention
One-on-one care that builds trust and stronger connections.
Focused care, stronger bonds.
R – Respite for Family Caregivers
Temporary relief for caregivers with consistent, quality care for loved ones.
Time to rest without worry.
E – Emergency Response Preparedness
Caregivers trained to act quickly in medical and natural emergencies.
Ready when it matters most.
C – Coordination with Health Providers
Smooth collaboration with doctors, nurses, and therapists for better outcomes.
One team, one goal: your health.
T – Trusted and Trained Caregivers
Professional caregivers backed by training, assessments, and client feedback.
Compassion you can trust.
Meet The Compassionate Founder & CEO

Pamela Pasno
Founder & CEO
Meet Pamela, one of the compassionate owners and administrators of Family Direct Services. Her vision and dedication drive our mission to provide exceptional care to those in need.